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Last Wednesday’s snowstorm was the biggest to hit the Piedmont region in decades, but it was not going to stop the delivery of our first twenty-three pianos! When the call came from Gordon, the Keyboard Carriage driver, that he was making his way up I-77 with our truckload of Steinways, I was out the door in no time flat. Gordon and I met at Steinway Piano Gallery—Charlotte’s temporary location in the Northlake Village, and awaited on the arrival of Ryan and his crew from Carolina Moving Company.

The crew arrived around 10:0 a.m. in conjunction with the first snowflakes of the impending storm. They quickly went to work offloading fifteen grand pianos and eight uprights. Who says I'm not a  mover...Our 1st Steinway!

By noon, the parking lot was swathed in a sheet of downy white snow which was at least three inches deep– and rising. The lighthearted banter about the storm, and Charlotte’s reaction to it, began to take on an edge as the assembled crew, many who grew up in the north (nobody’s from Charlotte), realized that this was a winter storm with enough accumulation to be an issue in any area– be it Boston, Des Moines, or Philadelphia!

On another day, you will hear Steinway Artist Dan Knight’s story about how he brave the elements to bring pizza to the hungry crew. Dan was on hand with camera and smile as the pianos arrived and graciously volunteered to make the ten minute trip to the pizza shop. Dan's Pizza Trip

He arrived, smile still intact (amazingly), some two hours later having entered the endless bumper to bumper crawl on W.T. Harris Blvd. Being the good Iowa boy that he is, he eventually took his four wheel drive off road and went country to make it back to the store.Set Up Grands

The crew and I made the prudent decision to just uncrate and assemble the instruments, rather than worry about creating the display and layout the store…that could be completed another day. Ryan returned from a run to the dump to dispose of the first truckload of piano debris with the unfortunate news that snow apparently can close a dump too…Really? I broke into a refrain of Alice’s Restaurant but it seems that I was singing to the wrong generation and it went right over their head. We were forced to fill the back of the store with the significant amount of garbage that accumulates from unwrapping so many pianos.Lots of Steinway Crates

We decided that we best get out and get on our respective ways home. So ended our first day… a unique and memorable day. However, any day in which you receive twenty three pianos is going to be a unique and memorable day in my book. The store may be cluttered and the back may filled with trash, but there is beauty in a Steinway that transcends all. Even the Wind, the Sleet, the Snow…



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6 comments on “Neither Wind, Nor Sleet, Nor Snow…
  1. Sue Torrey says:

    You look like a proud new father standing there! So exciting to be getting operational. Hugs, Mom

  2. Dan Knight says:

    What a day that was!

    I’m a Steinway Artist, and was assisting my wife, who is Mark Love’s assistant, in getting their first shipment of Steinway’s in the door at the new Steinway Piano Gallery-Charlotte.

    When the call came to pick up pizza, I volunteered.

    Who knew the worst blizzard in recent history was gaining in strength, just outside the door.

    I knew I was in trouble when I passed two pickup trucks in the ditch, on my way out of the parking lot. It took me over an hour and a half to drive less than three miles, to Tony’s Pizza, where lunch for the entire crew was waiting for me.

    By the time I got to Tony’s Pizza, there was at least six inches of snow on the ground. The lunchtime crowd at Tony’s is usually massive. There were a total of four customers at Tony’s at that lunchtime. And they were all from Ohio!

    By the time I paid for the pizzas and made it back out the door, the conditions were even worse.

    It might have taken another hour and a half to get back to the Steinway Charlotte Piano-Gallery, if it hadn’t been for my little Subaru Forester.

    There was an enormous “jam” of cars on WT Harris Boulevard. Cars were spinning out and sliding sideways into each other.

    But I was hungry, and I knew the people at the Gallery must be starving. So . . . I went off-road. I drove on the shoulder of the road, just enough to get past the roadblock.

    Almost three hours to go six miles.

    But it was for Steinway.

  3. vida moda says:

    Wonderful blog! I found it while searching on Yahoo News.

    Do you have any suggestions on how to get listed in Yahoo News?
    I’ve been trying for a while but I never seem to get there!

    Many thanks

    • mjlove says:

      Dear Vida:

      Thank you for your compliment. We look forward to publishing many stories and anecdotes of inspiration and amusement related to Steinway & Sons.
      I was unaware that we had made Yahoo News and might have been helped by the hyperlinks in the posts?

      With Regards,

      Mark & Katherine Love

  4. My brother suggested I would possibly like this website. He was once totally right. This post actually made my day. You can not imagine just how a lot time I had spent for this information! Thanks!|

    • mjlove says:

      Dear Sean:

      Thank you! What a nice compliment, I am glad you enjoyed our blogsite.

      With Regards,

      Mark & Katherine Love

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